Terms and Conditions

The following document outlines the terms and conditions governing the usage of Bhavishyavaani.com services (“BHAVISHYAVAANI” or “BHAVISHYAVAANI.COM” or “BHAVISHYAVAANI mobile application” or “SHREEJA TECHVISION PRIVATE LIMITED or “WE” or “OUR”).

By utilizing the services provided by Bhavishyavaani.com, you (“MEMBER” or “YOU” or “YOUR”) agree to adhere to the terms and conditions stated herein (“TERMS OF SERVICE”).

Acceptance of Terms of Service: Prior to utilizing the services provided by Bhavishyavaani.com via our website (currently located at www.bhavishyavaani.com) or Bhavishyavaani mobile application, please carefully review these Terms of Service. By clicking the “I AGREE” button, you indicate your acceptance of these Terms of Service.

These Terms of Service may be amended by Bhavishyavaani.com at any time at our discretion by posting the updated terms on our website and mobile application. If you became a member before the updated terms were posted, they will automatically become effective 30 days after their initial posting. Your continued use of the website following such amendments signifies your acceptance of the changes. Any amendments to this agreement requires digital acceptance from both you and Bhavishyavaani.com.

1. Who we are:

Bhavishyavaani.com offers astrological consultation via the mobile application. The collective term for both Free Services and Paid Services in these Terms of Service is “Services.” By subscribing to the Paid Services, members agree to:

a. Provide accurate and complete information as requested by Bhavishyavaani.com and

b. Keep this information up to date. Information provided during registration, as well as any updates, are collectively referred to as “Registration Data.” Many Services and Content are provided by third-party suppliers rather than Bhavishyavaani.com.

2. Eligibility criteria for members:

The Services provided by Bhavishyavaani.com are exclusively accessible to individuals who are legally eligible to enter into binding contracts according to relevant legislation. Members who are minors (generally those under 18 years of age) or individuals whose memberships have been suspended either temporarily or indefinitely are prohibited from utilizing the Services. Furthermore, Bhavishyavaani.com restricts access to residents of regions where our Services are expressly prohibited by law or regulation, or where engaging in commercial activities is restricted.

3. Member Registration Data:

Upon registration, members will receive a Bhavishyavaani.com USER ID and password. Members are responsible for maintaining the confidentiality of their Bhavishyavaani.com USER ID and password, and for all activity conducted under their account. Passwords may be changed following instructions on the website and mobile application. Accounts, EMAIL IDs, and passwords may not be transferred or sold. Members agree to promptly report any unauthorized use of their account or any security breaches.

4. Account Access:

In order to maintain service quality, address customer inquiries effectively, and adhere to legal requirements, personnel and representatives of Bhavishyavaani.com may access member accounts and associated records as necessary, on a case-by-case basis, to investigate reported complaints, allegations, or suspected misuse.

5. Changes to Services; Breach; Termination:

Bhavishyavaani.com retains the authority to alter or cease services or member accounts, with or without prior notice, for any cause without being liable to members or any third party. Account termination may transpire immediately under circumstances where Bhavishyavaani.com is unable to authenticate Registration Data, member actions could lead to legal repercussions, or if members furnish false information, disrupt other members or the functioning of services, or contravene these Terms of Service or the Privacy Policy.

6. Privacy Policy:

Privacy is of utmost importance to us. Our Privacy Policy, as periodically updated, is available on the website and is incorporated into these Terms of Service. Amendments to the Privacy Policy follow the terms for amending these Terms of Service.

7. Member Conduct and Limitations; Adherence to Legal Requirements:

Your usage of the Services is individual and cannot be transferred to others. By utilizing the Services, you affirm that you are an individual and not representing a corporation or any other business entity. Unless expressly authorized in writing by Bhavishyavaani.com, you agree not to engage in the resale or commercial exploitation of the Services. You bear sole responsibility for the content of any communications transmitted through our website. Your utilization of the Services must adhere to all relevant local, state, national, and international laws and regulations. You also agree:

a. To adhere to all Indian laws governing the transmission of technical data exported from India through the Service.

b. Not to utilize the Website or the Services for unlawful purposes.

c. Not to disrupt or interfere with networks connected to Bhavishyavaani.com.

d. To follow all applicable regulations, policies, and procedures of networks connected to the Bhavishyavaani.com Website.

e. To abide by all relevant domestic and international laws, statutes, ordinances, and regulations regarding your use of the Services. Since Bhavishyavaani.com utilizes the Internet for sending and receiving messages, your conduct is subject to Internet regulations, policies, and procedures. You are prohibited from using Bhavishyavaani.com for activities such as chain letters, junk mail, spamming, or sending unsolicited distribution lists. You also agree not to transmit any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material. Furthermore, you agree not to transmit any material that could incite conduct constituting a criminal offense, civil liability, or a violation of any applicable laws or regulations. Unauthorized attempts to access other computer systems are strictly prohibited. You must not interfere with other Bhavishyavaani.com members’ use or enjoyment of the Website or Services.

8. Restriction on Utilizing Website Content for Training AI Models:

Upon accessing or utilizing this website, you explicitly acknowledge and agree to refrain from employing any content, data, information, or materials sourced from this website for the training or development of AI models or any other machine learning algorithms. This prohibition encompasses activities such as data extraction, scraping, copying, or downloading of website content, whether conducted manually or through automated means, with the intent to utilize it as training data for AI models.

Breach of this stipulation may prompt legal action, including the pursuit of injunctive relief and monetary damages, as per relevant laws and regulations. The website reserves the right to monitor and enforce compliance with this restriction, and any unauthorized utilization of the website’s content for AI model training purposes will be deemed a material breach of these terms and conditions.

By accessing this website, you commit to adhering to this prohibition and acknowledge that any unauthorized use of the website’s content for AI model training may result in legal repercussions. Should you disagree with this provision or any other terms and conditions delineated in this document, it is advisable to cease using this website immediately. Please note that this provision is subject to modification without prior notification, and it is your responsibility to regularly review the terms and conditions to ensure
compliance with the most recent version.

9. No Warranty:
You acknowledge and agree to the following terms:

a. The services are provided on an “as-is” basis, acknowledging all inherent faults. Bhavishyavaani.com bears no responsibility for availability (or lack thereof), timeliness (or lack thereof), deletions, misdeliveries, or any failures to retain member communications or personalization settings.

b. Specifically, though not exclusively, Bhavishyavaani.com reserves the right to remove email or other accounts and their associated information if the accounts remain inactive for a period exceeding ninety (60) days.

c. Your usage of the services is entirely at your own risk, and you assume sole responsibility for any harm to your computer system or loss of data resulting from the download of such materials and/or data.

d. The services are offered solely for entertainment purposes. Bhavishyavaani.com, acting on behalf of itself and its suppliers, disclaims all warranties, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, title, or noninfringement. Bhavishyavaani.com makes no guarantees regarding the outcomes that may arise from using the content or services, the accuracy or reliability of any content obtained through the services, any goods or services acquired through Bhavishyavaani.com’s website, or any transactions conducted through Bhavishyavaani.com’s platform. Bhavishyavaani.com does not warrant that the services will meet your requirements, be uninterrupted, timely, secure, or error-free. No advice or
information, whether oral or written, obtained from Bhavishyavaani.com or through the services, shall create any warranty.

10. Limitations of Liability:

Under no circumstances shall Bhavishyavaani.com or its suppliers be held liable for any indirect, incidental, special, consequential, or punitive damages of any nature, including but not limited to damages for loss of profits and the expenses incurred in acquiring substitute goods and services (collectively referred to as “indirect damages”), arising from or in connection with our website, the services provided, our privacy policy, or these terms of service (irrespective of the cause, including negligence), even if Bhavishyavaani.com had been apprised of the possibility of such damages. Without restricting the foregoing, Bhavishyavaani.com and its suppliers shall not be liable for indirect damages arising from or in connection with:

a. Utilization of, or the incapacity to utilize, the services;

b. Any products or services acquired or obtained through Bhavishyavaani.com’s website, or messages received or transactions conducted via Bhavishyavaani.com’s services;

c. Loss of, unauthorized access to, or alteration of a member’s transmissions or data;

d. Bhavishyavaani.com’s and its suppliers’ liability to you or any third parties arising from or in connection with our website, the services, our privacy policy, or these terms of service (regardless of the cause, including negligence) is limited to the greater of (a) the amount of fees paid to us within the six (6) months preceding the event giving rise to liability, or (b) $50.

11. Indemnification:

You hereby agree to indemnify, defend, and hold harmless Bhavishyavaani.com and its parent company, subsidiaries, affiliates, officers, directors, employees, suppliers, consultants, and agents from any and all claims, liabilities, damages, and/or expenses (including but not limited to legal fees) brought by third parties arising from your utilization of the services, your breach of the privacy policy or these terms of service, or your infringement upon any third party’s rights, including but not limited to intellectual property rights. This indemnity extends to any infringement committed by you or any other member under your account. These terms of service shall benefit Bhavishyavaani.com’s successors, assigns, and licensees.

12. Ownership to Content:

You recognize that the content, encompassing text, software, music, sound, photographs, video, graphics, or any other material, whether in sponsor advertisements or disseminated via email, commercially generated information provided to members by Bhavishyavaani.com, its suppliers, and/or advertisers, is safeguarded by copyrights, trademarks, service marks, patents, and/or other proprietary rights and legislation. Without explicit authorization from Bhavishyavaani.com, its suppliers, or advertisers, you are prohibited from copying, utilizing, reproducing, distributing, performing, displaying, or generating derivative works from the content.

13. Notices:

Unless stated otherwise in these terms of service, all communications to a party must be in written form and may be conveyed via email or traditional mail. Notice is considered delivered 24 hours after being sent via email or 3 days after being deposited in the mail. Notices should be directed to the member at the address provided in the registration data and to Bhavishyavaani.com at the following address: 18/A, Vivekanand Puri, Sarai Rohilla, Delhi – 110007, India.

14. Arbitration; Injunctive:

Any dispute, controversy, or claim arising from, related to, or associated with this agreement will be resolved through binding arbitration as per the commercial arbitration rules under Indian law. The arbitration will be overseen by a single arbitrator chosen in accordance with Indian law, and the judgment on the arbitration award may be enforced in any court with jurisdiction. However, either party retains the right to seek interim or preliminary relief from a court in Delhi to safeguard their rights while arbitration is ongoing. Both parties consent to the exclusive jurisdiction of Indian courts and venue in Delhi for such proceedings. If either party initiates legal action contrary to this provision, the other party may recover attorneys’ fees and costs, up to one thousand US dollars.

15. General Provisions:

These terms of service shall be governed by and construed in accordance with the laws of India, without applying any choice of law principles necessitating the application of laws from another state. If any provision or portion of these terms of service or privacy policy is found unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified and interpreted to best achieve the objectives of the unenforceable or invalid provision within the bounds of applicable law. The remaining portions of the terms of service or privacy policy, as applicable, shall remain in full force and effect. Headings are provided for reference purposes only and do not define, limit, construe, or describe the scope or extent of any section. Any waiver of any provision of the terms of service shall be effective only if in writing and signed by Bhavishyavaani.com. These terms of service constitute the entire agreement between the parties concerning the subject matter herein and supersede all prior or contemporaneous understandings or agreements, whether written or oral, regarding such subject matter.

16. Information Usage:

The website may utilize the collected information for purposes permissible under applicable law, including but not limited to:

a. Providing personalized browsing experiences: While safeguarding member anonymity, personal information gathered in the “Personal Identifiable Information” section may be used for research, enhancing marketing and promotional efforts, analyzing usage patterns, improving website content and product offerings, and customizing website layout to meet member needs.

b. Contacting you via email, phone, or SMS with your authorization.

c. Utilizing IP tracking details and cookie data solely to facilitate website usage, provide personalized experiences, and ensuring sensitive information remains confidential without member consent.

d. Retaining all collected information (including personal details, member data, and usage information) for necessary durations, such as compliance with legal obligations, tax laws, evidentiary purposes, and managing access to services or resolving disputes.

e. Employing data collected through cookies and log files to guarantee a seamless website experience and maximize member benefits and comfort.

17. Refund/Return Policy:

Thank you for choosing Bhavishyavaani’s mobile application for astrology and expert consultations. Please read this refund/return policy carefully before funding your e-wallet within our application. Once you fund your e-wallet in the Bhavishyavaani mobile application, please note that the deposited amount cannot be withdrawn. The funds deposited into your e-wallet are solely intended for use within the application, specifically for consulting with astrologers and other experts available on our platform. These funds cannot be redeemed for cash or transferred to another account.

Additionally, it is important to understand that Bhavishyavaani does not offer refunds for consultations provided by astrologers or other experts through our application. We strive to provide a platform where members can connect with experienced professionals for personalized guidance and advice. However, satisfaction with the consultation is subjective, and we cannot guarantee specific outcomes or results from these interactions.

We encourage our members to carefully consider their needs and preferences before initiating a consultation and to actively participate in the session to ensure clarity and understanding. While our team works diligently to maintain the quality and reliability of our expert network, individual experiences may vary.

By funding your e-wallet and using our services, you acknowledge and agree to abide by these terms and conditions regarding refunds and returns. If you have any questions or concerns about this policy, please feel free to contact our customer support team for assistance. Terms and Conditions for “Vaktaa” Application. You understand that Bhavishyavaani.com functions as a platform where astrologers provide astrology services to members. We do not directly or indirectly control conversations between astrologers and members. Your use of the services is entirely at your own risk, and you assume responsibility for any losses or harm resulting from such interactions or advice.

Bhavishyavaani.com, its directors, or officials will not be liable for any such losses or harm. The website offers services through a verified panel of astrologers who may suggest the use of astrological remedies such as mantras, yantras, or gemstones. These recommendations are made in good faith, but Bhavishyavaani.com and its affiliates make no guarantees regarding:

a. The service meeting your requirements.
b. The service being uninterrupted, timely, secure, or error-free.
c. The accuracy or reliability of results obtained from the service.
d. The quality of products, services, information, or material obtained through the service.
e. Corrections of any errors in the software.

You must provide full disclosure about the emotional, mental, and physical state of the person seeking advice to enable informed judgments by astrologers. Exchange of personal contact information with astrologers for offline payments or meetings is prohibited. You must not share personal information about yourself or others, including contact details, bank account numbers, or social media profiles. Inducing astrologers for offline meetings is also prohibited. Bhavishyavaani.com will not be liable for any harm or loss resulting from violating this clause.

Bhavishyavaani.com bears no responsibility for any harm or loss resulting from the breach of this clause.